Where do you ship to?
At this time we only ship our products within the EU and EEA.
The countries we ship to are:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
United Kingdom (until 31.12.2020)
How long does the delivery take?
Our delivery time guidelines are indicative only. We try to dispatch orders within 3 working days.
The estimated arrival is 4-7 working days after dispatch. You will be provided with a tracking number to follow the progress of the delivery.
Longer dispatch times will be indicated on our website: Home page and Checkout page. This will be due to holidays or conventions. We cannot be held responsible for delays in the delivery caused by the delivery companies. Some delays may occur due to the Covid-19.
How much will the shipping cost?
Many EU countries will have a fixed shipping cost of 7,50 EUR. *Some areas in Spain and Portugal may be excluded.
FREE SHIPPING FOR ORDERS 70€ and Over
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, *Portugal, Romania, Slovak Republic, Slovenia, *Spain, Sweden, United Kingdom (until 31.12.2020).
*Portugal and Spain - Some regions are not covered by fixed cost and shipping offer.
There are no fixed prices for these countries: Cyprus and Malta. Shipping is calculated during checkout.
NON EU Europe Countries: Norway and Luxembourg.
We use Post Office Priority Service with tracking. The start cost is high so it will be recommended to purchase more items to make the postage worthwhile. We use this service so the order can be tracked.
Postage costs start from 23.50EUR. Postage times will vary by country.
How do I track my order?
Once your order is dispatched, you will receive an email with tracking details. The postal services we use are:
A reliable shipping service with expertise in shipments within the EU. This postage has tracking and a tracking reference will be given once the order is shipped.
GLS website for tracking: https://gls-group.eu/FI/en/export
Post Office Tracking: This is a Priority Package Service through Post Office. This postage has tracking and a tracking reference will be given once the order is shipped.
Finland’s post office website for tracking: http://www.posti.fi/private/tracking/#/?lang=en
The tracking may transfer to your own country’s Post Office website once the package reaches your country.